General Manager
Florham Park
General Manager
Full Time • Florham Park
Benefits:
- An environment where diversity is celebrated
- A positive, empathetic, and supportive team and company
- Team member discounts
- Aesthetically inspiring work environment
- Career growth opportunities
- Complimentary monthly massage
- Competitive compensation + generous bonus potential
- 401(k)
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Employee discounts
- Opportunity for advancement
- Training & development
- Wellness resources
Build Something Meaningful.
Leadership isn't about managing schedules.
It's about building people, creating culture, and helping a business grow.
At The NOW Massage, we're looking for a General Manager who enjoys building high-performing teams, delivering exceptional guest experiences, and creating operational excellence. If you thrive on developing people, solving problems, and making a meaningful impact, we'd love to meet you.
About the Opportunity
You'll work directly with ownership to help strengthen and grow two boutique wellness locations by building teams, improving operations, developing future leaders, and creating an exceptional experience for every guest.
This isn't a role where you'll simply maintain what's already built. We're looking for someone who enjoys creating structure, developing people, and elevating performance while helping shape the next chapter of our business.
What You'll Do
• Lead, coach, and develop a high-performing team
• Recruit, hire, and retain exceptional talent
• Drive membership growth and deliver an outstanding guest experience
• Improve operational consistency, accountability, and business performance
• Mentor future leaders and build a positive team culture
• Partner with ownership to continually improve the business
Who You Are
• You lead with humility, integrity, and accountability.
• You enjoy coaching people more than managing them.
• You stay calm under pressure and solve problems proactively.
• You believe culture and performance go hand in hand.
• You hold high standards while genuinely caring about your team.
Experience We're Looking For
Leadership experience in hospitality, boutique hotels, wellness, luxury retail, fitness, restaurants, or other guest-focused businesses is highly valued.
Spa experience is a plus, but exceptional leadership, operational excellence, people development, and a passion for delivering remarkable guest experiences matter even more.
Our Leadership Philosophy
We believe the best businesses are built by leaders who are willing to roll up their sleeves, support their teams, hold high standards, and continuously learn.
Ownership is actively involved and believes in transparency, partnership, and developing leaders. You'll have the opportunity to make a meaningful impact while helping shape the future of our business.
This Role May Not Be Right For You If...
• You're looking for a position where someone else solves every problem.
• You avoid difficult conversations or accountability.
• You're comfortable maintaining the status quo instead of improving it.
• You prefer simply managing people instead of developing them.
Compensation & Benefits
• Competitive base salary + 401K Match
• Performance bonus opportunities
• Paid Time Off
• Professional development and leadership growth
• Opportunity to grow with one of the fastest-growing wellness brands in the country
Why We Do What We Do
Every day, guests walk through our doors carrying stress, anxiety, physical discomfort, and the weight of everyday life.
Our teams have the privilege of helping them leave feeling better than when they arrived.
That experience doesn't happen by accident.
It happens because great leaders build great teams.
If you've read this far, there's a good chance you're the type of leader we're looking for.
We'd love to hear your story.
Compensation: $58,000.00 - $65,000.00 per year
The NOW Massage was designed as an oasis to disconnect from the outside world and reconnect within. The NOW Massage’s goal is to offer high-quality, customizable massage services without the time commitment and cost of a traditional spa. The NOW Massage’s interiors have been recognized by press and influencers for its elevated aesthetic, inspired by exotic destinations from around the world. With boutiques currently open from coast to coast and steady expansion on the horizon, The NOW Massage is looking forward to bringing its thoughtfully crafted menu, healing products and signature design to cities all over the United States. For more information, please visit thenowmassage.com.
This franchise is independently owned and operated by a franchise owner. Your application will go directly to the franchise owner, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to The NOW Massage Corporate.
(if you already have a resume on Indeed)
Or apply here.
Aesthetically-inspiring work environment
Team member discounts
Growth potential
All supplies are provided
$100/year Wellness Reward
Continuing Education Reimbursement
$100 towards License Renewal